Terms & Conditions

Services Provided

Premium Tech Solutions LTD provides digital and IT services including websites, software solutions, web platforms, online applications, IT support, technical consulting, hosting and infrastructure assistance, data processing support, and digital marketing services.

Quotes, Scope, and Timelines

Each project or service should be confirmed with an agreed scope, deliverables, timeline, and price before work begins. Timelines may depend on client feedback, content, access, third-party systems, and project complexity.

Payments and Deposits

Package prices shown on the website are starting prices or initial payment options. Final pricing may vary based on requirements. Deposits or checkout payments may be required before work begins. Additional work will be discussed before implementation.

Cancellations and Refunds

Cancellation and refund terms depend on the work completed, third-party costs, and agreed project scope. Deposits may be non-refundable where planning, setup, development, configuration, or administrative work has already started. Third-party costs such as domains, hosting, software, paid plugins, licences, and advertising spend may be non-refundable.

Client Responsibilities

Clients are responsible for providing accurate information, required access, website content, approvals, payment, and timely feedback. Delays in providing information or access may affect delivery timelines.

Third-Party Tools and Acceptable Use

Projects may depend on third-party tools, plugins, hosting, themes, payment processors, analytics, advertising platforms, or software providers. These services remain subject to their own terms. Clients must not use delivered services for unlawful, abusive, misleading, or harmful activity.

Intellectual Property and Liability

Ownership of final deliverables should be agreed in the project scope. Premium Tech Solutions LTD is not responsible for indirect loss, third-party outages, platform changes, or issues caused by missing access, client changes, or external services. Questions can be sent to Contact@premiumts.com.